Q: What should I do when I need help or medical advice?
All students can contact the Cigna Hotline at 1-866-912-1687 which is available 24 hours a day or use the Cigna mobile app.
Q: How can I do get remote consultation?
All registered students with Cigna health insurance can get this remote consultation through their website: my.cigna.com then (Connect Now).
Q: Can I get a consultation from a doctor without going to the hospital?
In order to save students time and to avoid any exposure to infected individuals in hospitals or urgent care centers, an agreement has been made between the health office and Cigna to provide medical advice remotely. Students can get a remote consultation from a doctor who specializes in Coronavirus related concerns. This can be done through a video conference call in which symptoms are discussed and proper medical advice is provided without leaving your home.
